Frequently Asked Questions
We only use premium line products from local suppliers such as Sherwin Williams, Benjamin Moore, and Glidden.
Usually not. Our bids will typically include any drywall repair or the prep-work needed to professionally complete your project.
This is up to you. We are accustomed to working in homes that are both occupied and unoccupied. We realize that many people stay at home during the day and should that be you, we will do our best to contain our work to one room at a time. All of our painters are background checked and drug and alcohol free.
Chances are they are cutting a corner. We have been finishing homes for many years and in that time we have never claimed to be the cheapest, however our work is among the best and our prices are fair.
Many things can impact how long a paint film will last. It has been our experience that a good quality paint job will last about 7 years, maybe a little more. In fact, this is also the opinion of the U.S. Department of Agriculture’s Forest Products Laboratory. In their publication titled Finishes for Exterior Wood, they indicate a high quality 100% acrylic coating should last between 7 and 10 years.
For horizontal areas (deck floors) we only suggest the use of penetrating, semi-transparent products. These will typically last about 2 years and are easy to maintain. For vertical areas (railings) you can use the same type of product or get longer lasting results with solid stains and paints.
Many people ask us if we can paint the deck floor and while we can do that, we strongly discourage it. Deck floors are constantly saturated with water. This causes severe movement which most paints and solid stains cannot tolerate, eventually causing them to peel. Once this happens, the maintenance of your deck floor becomes much more difficult and costly.
This depends on the siding and the look you are trying to achieve. For most homes, using a 100% acrylic (latex) paint will provide the longest lasting finish. 100% acrylics tolerate more movement in the wood and retain their color much longer than an oil based paint.
No. First of all, most paint manufacturers apply warranties to their products knowing that the average home owner relocates once every 7 years, which is why their warranties are typically non-transferable. Secondly, their warranties only include a refund or replacement of the paint, if it is found to be defective. They never include the cost of labor in their warranties. That said, paint warranties are really an easy way for you, the consumer, to measure the quality of their product. We only use a 25 year warranty product or better on our exteriors.
We do not ask for any money up front and would like you to be 100% satisfied before you pay. On some jobs that last more that 3-4 weeks, we may require a small deposit to cover materials. We accept cash and checks and for your convenience, we also accept Visa and Master Card. Paypal may also be an option.
We do not always have staff on hand but when we do, they are trusted, legal, back-ground checked colleagues that are hired as employees. We never hire sub-contractors to paint your home. We may, from time to time utilize sub-contractors to handle carpentry and other miscellaneous needs. Many of our competitors solely utilize sub-contractors to perform their work. This means the people who actually perform the work on your home are usually getting a small percentage of the money you are paying.
We offer a 2 Year Product & Labor Warranty and our warranty is backed by our suppliers. This is one more level of confidence we provide our customers that most of our competitors can’t.
Saturday- Sunday: closed